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Cancellation and Refunds Policy

  • 1. If you are not satisfied with your purchase, please contact us by phone. We’ll solve the issue immediately. Otherwise, proceed with the refund policy below.
  • 2. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You may request a return within 30 days of receiving the product.
    1. * To cancel an order, please do so within 24 hours of placing it.
    2. * To exchange or return goods with a manufacturing defect or if not useful for its intended purpose, do so within 30 days, provided the seal/protection is unbroken.
  • 3. We select a shipping method that ensures value and speedy delivery, typically using private courier services.
  • 4. Please email dhanalaxmigroup111@gmail.com. Your package should include:
    • A signed letter stating the reason for return
    • The original invoice or delivery challan
    • Valid ID and address proof
Return Exceptions
  • Items cannot be returned if they are opened.
  • If you receive a damaged or tampered package, refuse to accept it and return it to the delivery person. Contact our customer care at (+91) 8806955777 or email dhanalaxmigroup111@gmail.com with your Direct Seller ID.
  • We will issue a brand new replacement at no additional cost within 7 working days, provided the product tag and packing are intact.
  • Return duration is 10 days from the date of delivery, unless stated otherwise above.